What a 3 Year Product Replacement Plan Under $150 Covers
By Sphero Coding Robots & Kits | PK-12 STEM Education, AI | Published: 2026-11-03
Category: How-to Guides
Learn exactly what the 3 Year Product Replacement Plan under $150 covers, how to use it, and the step-by-step claim process for classroom robots.
Quick answer
The 3 Year Product Replacement Plan under $150 covers eligible Sphero products priced below $150 for three years, including Advanced Replacement Coverage (ACC) and prepaid shipping for the replacement. To use it, file a claim with proof of purchase and a description of the issue, then follow the provided shipping instructions.
Who this plan is designed for
This plan fits classrooms and schools that use multiple Sphero robots or kits valued under $150 each. It provides a predictable way to handle replacements without paying for shipping on the replacement, which matters when devices are shared across students and more prone to accidental damage. If your equipment costs more than $150, you need a different plan tier.
What the plan does not cover
The plan is a product replacement plan, not a repair service or a general warranty extension for all damage types. It does not cover products priced at or above $150, and it does not include on-site repair or loaner units. Always check the full terms for exclusions such as intentional damage or loss, which are not described in the catalog summary.
How to use your replacement plan: step by step
- Verify product eligibility: Check that the Sphero product you want to cover is priced under $150.00. This plan only applies to products below that threshold. Keep a copy of your original purchase receipt showing the product price.
- Purchase the plan with your product: Buy the 3 Year Product Replacement Plan under $150 at the same time as your eligible Sphero robot or kit, or add it according to the store's instructions. The plan must be associated with the covered product from the start.
- File a claim when an issue occurs: Contact customer support and provide your plan details, proof of purchase, and a clear description of the problem. Follow the claim instructions you receive. Do not attempt repairs yourself before filing, as this may affect coverage.
- Ship the product using prepaid shipping: Use the prepaid shipping label or instructions provided by the claims team to send the defective product. Keep the tracking number. Prepaid shipping is included, so you should not pay for return shipping.
- Receive your replacement: Once the claim is approved and the product is received, a replacement will be sent according to the plan terms. Confirm the replacement arrives in working condition. Check the replacement promptly and report any issues within the plan period.
Plan details at a glance
- 3 Year Product Replacement under $150.00 (ACC + PREPAID): Provides product replacement coverage for a period of 3 years. You get a defined coverage window that matches typical classroom device lifespans.
3 Year Product Replacement under $150.00 (ACC + PREPAID) - 3 Year Product Replacement under $150.00 (ACC + PREPAID): Applicable to products with a value under $150.00. Confirm your robot or kit's price is below $150 before purchasing this plan.
- 3 Year Product Replacement under $150.00 (ACC + PREPAID): Includes ACC (Advanced Replacement Coverage) and prepaid shipping for the replacement process. You won't pay out of pocket for shipping when a replacement is approved.
